Stop panicking
The DWP are not looking for money back but based on all the previous DLA claims they want to make sure that the person is okay, they will also want to make sure that they can claim for PIP and may meet the criteria based on all the old evidence.
Its the safeguarding measures - the dwp has a duty of care to make sure vulnerable people who could and should claim PIP do so. I also suspect its related to the Margaret Fleming case in Scotland.
Margaret was last seen about 17 years ago now but its only 6 months since her carers were convicted of her murder and the DWP is trying to get the cash back off them. What happened was that her carers got the DLA to PIP letter and went overboard with the stuff they put in the form, the DWP contacted the local social work to see what support they were giving Margaret and when a social worker visited her carers said she was working abroad as a gangmaster - this them triggered the police investigation and eventually a murder conviction but the authorities were criticized for not checking on Margaret when her DLA renewals went in several years ago.
I think its just the DWP making sure that the person is alive and even if they are intimidated by the application process then they want to be sure that they are getting everything they are due.
>crying< >crying< >crying< >crying< DWP cant do right for doing wrong.
I get a lot of folk hate the DWP but they are not all bad and the genuine staff put themselves at risk when trying to help by going off script.