Ouch Too

Forum => Welfare Rights => Topic started by: SteveX on 26 Aug 2014 12:39PM

Title: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 12:39PM
Everything was wonderful, I was starting to relax and then..

I get brown envelopes today.

One saying I have a WRAG interview!!!!!!!
One saying they paid money into my bank
One saying I'd been put in the WRAG!!!!!!

WHAT!!!!!  WRAG!!!!

I won my appeal, my tribunal letter says I'm in the support group...  The DWP ignored it???

In 2 seconds I've gone from happy/content to desperately heartbroken...

THIS IS UNFAIR!!  How can they override my tribunal  >crying<
Title: Re: Brown envelopes Please help!!
Post by: KizzyKazaer on 26 Aug 2014 12:47PM
No, they cannot override the result of the tribunal for the dates that the tribunal's decision is relevant - perhaps the WRAG award was for a 'closed period', ie for an earlier time that's now been and gone?  If not (ie, the dates for the WRAG decision are current and continuing) then it's the DWP office not catching up on the paperwork  >erm<
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 04:14PM
Thank you for the quick reply Kizzy, are you positively sure they cannot change it?

Do I now just wait and see what happens or should I do something like posting their letters back to them with a copy of my tribunal result?  Phoning them isn't an option.
Title: Re: Brown envelopes Please help!!
Post by: ditchdwellers on 26 Aug 2014 04:18PM
Steve  >hugs< trust Kizzy on this and try not to worry too much.
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 05:03PM
Steve  >hugs< trust Kizzy on this and try not to worry too much.

I do but I've been going over my tribunal result papers and oh my word.. Did I get this totally wrong?

At no point does the tribunal paper say 'support group'.  It says I won, it says I'm entitled to esa with the support component (which is just the money), it says no descriptor was satisfied but regulation 35 applied and it says and I quote "if he were found capable of work or work related activities this would result in a substantial risk a significant deterioration in his mental health"

But... At no point does it say 'support group'.   So.. Am I in the support group or was the whole thing a figment of my imagination?  Because I swear the doctor at the tribunal said I was in the support group but.. It doesn't say so, does it?  I'm confused and worried.
Title: Re: Brown envelopes Please help!!
Post by: KizzyKazaer on 26 Aug 2014 05:27PM
Quote
..it says I'm entitled to esa with the support component (which is just the money)

No, it's the same as saying you're in the Support Group, just the tribunal's particular way of wording.

Quote
..it says no descriptor was satisfied but regulation 35 applied and it says and I quote "if he were found capable of work or work related activities this would result in a substantial risk a significant deterioration in his mental health"

Regulation 35 is as good as, and equivalent to, meeting the right number of descriptors.  It's just a different route to the Support Group.  So no, you haven't misread the paperwork!
Title: Re: Brown envelopes Please help!!
Post by: Monic1511 on 26 Aug 2014 05:50PM
Your decision notice trumps the letter from the DWP so if anyone can take the decision notice to the wrag interview if its very soon, otherwise its a phone call or letter to then

Dear Sirs,
you have made another official error, I am not in the work related activity group but if you check her Majesty's Tribunal Service decision notice dated XXXXXX you will see I am in the support group.  Please stop trying to drive me to self harm and get your facts correct.   I would be grateful if you would notify the WRAG provider that I will not be attending and check that you have paid me the correct amounts of ESA as I believe there is a difference between the WRAG and Support group components.
Yours sincerely
Steve

something along those lines either in a phone call or a letter
Monic
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 08:56PM
Thanks for the help

Just so its clear, here is an image of my paperwork (with any identifying data removed) if someone would check it and confirm its support group and I'm not imagining things, that would be a great help.

https://dl.dropboxusercontent.com/u/34715539/paperwork.jpg
Title: Re: Brown envelopes Please help!!
Post by: Monic1511 on 26 Aug 2014 09:30PM
Hi
I can confirm that you are in the Support group because point 3 states this and point 5 explains to the dwp why you met this criteria

Monic
Title: Re: Brown envelopes Please help!!
Post by: lankou on 26 Aug 2014 09:31PM


https://dl.dropboxusercontent.com/u/34715539/paperwork.jpg

Can you repost it the right way up please, I have trouble standing on my head at my age.
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 09:31PM
Hi
I can confirm that you are in the Support group because point 3 states this and point 5 explains to the dwp why you met this criteria

Monic

Thank you, I think I love you  >rose<

 >lol<
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 09:32PM


https://dl.dropboxusercontent.com/u/34715539/paperwork.jpg

Can you repost it the right way up please, I have trouble standing on my head at my age.

its upside down?  oh it looks fine here.  my apologies I'll fix it.

Edit:-  I've reversed it but uh.. it looks upside down to me now.. haha
https://dl.dropboxusercontent.com/u/34715539/paperwork.jpg

Title: Re: Brown envelopes Please help!!
Post by: Monic1511 on 26 Aug 2014 09:33PM
Steve  >lol< Thanks your welcome   >biggrin<

Lankou - it opened the right way up for me

Title: Re: Brown envelopes Please help!!
Post by: oldtone27 on 26 Aug 2014 09:35PM
It was the right way up on my smartphone using Chrome browser.
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 09:37PM
Maybe Lankou was having a joke?  ;)
Title: Re: Brown envelopes Please help!!
Post by: Monic1511 on 26 Aug 2014 09:39PM
Maybe Lankou was having a joke?  ;)
Yes thats a possibility - sorry if I took it wrong - no harm done I hope
good luck & let us know how you get on
Monic  >thumbsup<
Title: Re: Brown envelopes Please help!!
Post by: lankou on 26 Aug 2014 10:01PM
Maybe Lankou was having a joke?  ;)

No it was upside down it is OK now.
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 26 Aug 2014 10:06PM
Maybe Lankou was having a joke?  ;)

No it was upside down it is OK now.

ok cool..

You don't live in australia by any chance?  >lol<
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 27 Aug 2014 12:55PM
Well I just wrote to the DWP in Wolverhampton and my local JCP saying that I am on the support group and enclosing copies of my Tribunal result as proof.

I hope thats the last I hear of this stuff for a long time.. 

I'm still a little worried that they will find some way of changing my results but thats just me being paranoid, I worry so much.

anyway I can't do anymore right now.  please let this be the end of it.
Title: Re: Brown envelopes Please help!!
Post by: Sunshine Meadows on 27 Aug 2014 03:43PM
 >bighugs<

Good to see you pushing back  >star< at the DWPs lazy approach to updating records after they when their tribunals.
Title: Re: Brown envelopes Please help!!
Post by: Fiz on 27 Aug 2014 05:55PM
Yes well done Steve you're doing well
Title: Re: Brown envelopes Please help!!
Post by: NeuralgicNeurotic on 28 Aug 2014 03:36PM
Well I just wrote to the DWP in Wolverhampton and my local JCP saying that I am on the support group and enclosing copies of my Tribunal result as proof.

I hope thats the last I hear of this stuff for a long time.. 

 >thumbsup< >hugs<
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 08 Sep 2014 05:06PM
It's getting close to 2 weeks since I wrote letters to the DWP and job centre.  I've not heard anything at all.

Normally getting no post is very good but I'm concerned that I'll get a letter in a couple of weeks saying I missed my WRAG appointment and my money is stopped.

I don't have the nerve to phone them to ask.. I can't deal with it. 
Title: Re: Brown envelopes Please help!!
Post by: KizzyKazaer on 08 Sep 2014 05:34PM
Can your mum phone on your behalf?  All you need to do is be there to confirm your NI number and date of birth to the person on the other end, then mum (or anybody else acting for you) can take over the talking...
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 08 Sep 2014 08:08PM
Can your mum phone on your behalf?  All you need to do is be there to confirm your NI number and date of birth to the person on the other end, then mum (or anybody else acting for you) can take over the talking...

She would but I'd rather not ask her.  she really suffered very bad during my 18 week ordeal and it took her several weeks just to stop crying and worrying about it all.  I really don't want to worry her further.

Thanks anyway  >hugs<
Title: Re: Brown envelopes Please help!!
Post by: Sunshine Meadows on 08 Sep 2014 08:40PM
 >bighugs<

I dont know how techie you are or if this could work but it is worth looking at the idea of using text phone software to have a text conversation with the DWP in the same way deaf people do.

http://www.texbox.co.uk/

https://www.gov.uk/contact-jobcentre-plus text phone number
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 24 Sep 2014 03:55PM
A little update

I got a brown envelope and after staring at it for a couple of hours and getting myself worked up, I opened it and it was the DWP saying I was in the support group.  I guess my letters got them to see their mistake.  Huge thanks to everyone on here for the help and advice, especially Monic, Kizzy, Sunshine, Fiz, NN etc etc

I Read it through 3-4 times and then collapsed into my chair with a huge sigh of relief.
Title: Re: Brown envelopes Please help!!
Post by: Sunshine Meadows on 24 Sep 2014 04:30PM
~happy dance~ I am so pleased for you Steve  >bubbly< >cartwheel<

Thank you for posting the news.

Stuff like this gives hope to all of those who are currently or soon to be renewing their claim ESA.

It means a lot that you did not give up even in your darkest hours but picked yourself up and took another step towards pushing the DWP to get it right.


Title: Re: Brown envelopes Please help!!
Post by: ditchdwellers on 24 Sep 2014 04:31PM
That's great news!
Title: Re: Brown envelopes Please help!!
Post by: KizzyKazaer on 24 Sep 2014 05:29PM
Wahey!  Go, Steve  ;-) >thumbsup< >cool<
Title: Re: Brown envelopes Please help!!
Post by: Fiz on 24 Sep 2014 05:37PM
Wahaaaay!  Fabulous news, really pleased  >yellow-star<  >rainbow2<
Title: Re: Brown envelopes Please help!!
Post by: NeuralgicNeurotic on 24 Sep 2014 08:44PM
Brilliant news, Steve! I'm really delighted for you!  >thumbsup< >bubbly< >yellow-star<
Title: Re: Brown envelopes Please help!!
Post by: auntieCtheM on 24 Sep 2014 09:27PM
What a good outcome.  Well done to you for sticking it out to the end.
Title: Re: Brown envelopes Please help!!
Post by: SteveX on 27 Sep 2014 02:14PM
Thanks everyone.

I wonder if the DWP understand what irony is..
Today I got mail from the DWP and it was a ...wait for it...

Customer Service Satisfaction survey form. 

Are they extracting the urine?  >lol<

Title: Re: Brown envelopes Please help!!
Post by: lankou on 27 Sep 2014 02:27PM
Thanks everyone.

I wonder if the DWP understand what irony is..
Today I got mail from the DWP and it was a ...wait for it...

Customer Service Satisfaction survey form. 

Are they extracting the urine?  >lol<

I would fill that out in a very full and frank manner detailing the harm they have caused you and send a copy to Iain Duncan Smith, marked private and confidential on the outside of the envelope.

Iain Duncan Smith
The Old House,
 Mursley Road,
 Swanbourne,
Buckinghamshire MK17 0SH
Swanborne