I'm with Virgin for phone and internet and I'm not entitled to a discount, but also they're like so many service & utility providers in that if you don't keep haggling, you get ripped off.
A couple of years back, a neighbour came round and gave them hell down the phone, but even then he only got my bill down to £60/month and now it's back up to £70.
I think I'm going to have to change supplier to get offered a fairer deal.
Dad had BT here, and I only changed to Virgin because I wanted to keep my Virgin email, which I was using to sort out all his financial stuff, and then he died, so I kept it, but I don't really need my Virgin email now, and anyway I've got major problems with it so I'm abandoning it anyway.
I hate the fact that I'm so hopeless at getting a fair deal. People pick up the vibe. It's not just with cable, it's with people who provide other goods and services.
As I type this, it's time to go back to basics and find a hard-nosed neighbour to get me fixed up with a new cable contract. So there's a recommendation - if anyone, like me, isn't good at negotiating fair deals, find someone who is.
I confess to having 'borrowed' other people's husbands in the past to play 'dominant male' for me when trying to get a good deal and when trying to get people not to rip me off. Women can negotiate hard as well, it's just that if, like me, you seem easy to rip off, then if you play 'coercively controlled female', it actually makes the man you use for the interaction seem a more ferocious opponent in the negotiation.
I'm told by men I know that it can work the same in reverse. One neighbour says he uses the "My wife wouldn't let me do that" strategy and it works.