Author Topic: Disability Living Allowance - medical examination  (Read 4002 times)


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Reasons for a medical examination

You may have been asked for a medical examination for several reasons. It does not mean the information you provided on your claim form is being treated as suspicious or that your claim will be turned down. One of the reasons for a medical examination may be to check you are receiving the full amount of benefit you are entitled to.

DLA decision-makers may ask for a medical examination if they need more information before they can make a decision, or they are unsure about any details.

The decision-maker can approve your claim without a medical examination if they are happy with the information that they have got.

Your rights at a medical examination

The medical examination will usually take place in your own home (or where you live), or at a Medical Examination Centre near where you live. You should be given seven days' notice of your examination but you can ask for an earlier appointment if that suits you better.

If you miss your first examination appointment, you will be offered a second appointment. If you miss two appointments, or refuse to attend, your benefit claim may be turned down.

You have the right:

- to have a friend, relative or support worker with you at the medical examination
- to ask for an interpreter if you need one
- to ask to be examined by a healthcare professional of the same gender as yourself

You need to let Medical Services know ahead of time if you want an interpreter or same-gender healthcare professional. They will try to find one for you, but this may not always be possible in some areas.

« Last Edit: 05 Sep 2012 02:09PM by SunshineMeadows »


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Re: Disability Living Allowance - medical examination
« Reply #1 on: 13 Feb 2012 10:11AM »
What the medical examination involves

Before your medical examination, it's a good idea to think about how your illness or disability affects your everyday life. You might like to think about:

- how much help you need during the day and during the night
- what problems you have with getting around
- if you can do more on some days than others, what a typical day is like for you
- if you don't have someone helping you, how would it make a difference if you did

What you need to have with you

The healthcare professional will ask to see some identification before the examination starts, to make sure you're the person they've been asked to visit.

Your passport, if you have one, is adequate identification on its own. Or you'll be asked to provide three documents which can include your birth certificate, full driving licence, your life assurance policy and bank statements.

Your medical examination may include a sight or hearing test, if this is relevant to your disability. The healthcare professional may want to observe you using any aids you would normally use.

How long will it take?

As a rough guide, you should allow about an hour for your examination. Sometimes medical examinations can be completed in much less time, especially if the healthcare professional is looking at only one specific issue.

The interview

The healthcare professional will interview you about the kind of help you need and any problems you have getting around. It's important to give the healthcare professional as much detail as you can. If someone else is attending the medical examination to support you, the healthcare professional may ask for your consent to interview that person separately. The healthcare professional will write a statement to record what you said in the interview. This information will provide the decision-maker with a clearer picture of your needs.

It's important to tell the healthcare professional if your condition fluctuates and whether this is a good or bad day for you.

The physical examination

The healthcare professional may decide a physical examination would be helpful. They should always explain what is involved first and check that you're happy for the examination to go ahead. It's important to tell the healthcare professional if you feel any discomfort. They will not ask you to carry out any action that causes you discomfort.

The healthcare professional also writes a report about the examination and returns it to the decision-maker. This report is usually written after the examination and you will not normally see it before it is submitted to the decision-maker.

You can request a copy of the healthcare professional's report from the office that is dealing with your claim. They will send it to you by post.
« Last Edit: 13 Feb 2012 10:16AM by KizzyKazaer »


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Re: Disability Living Allowance - medical examination
« Reply #2 on: 13 Feb 2012 10:12AM »
After the examination

Medical Services will send the report to the person at the Disability and Carers Service who is responsible for making a decision on your claim. The Disability and Carers Service is part of the Department for Work and Pensions.

The decision-maker will consider the report along with all the other information provided for your claim. They will decide whether to approve your claim and what level of DLA you may receive.

You will receive a letter stating their decision.


All the medical information related to your claim, including the healthcare professional's report from the medical examination, is confidential. It will not be released to anyone outside the Department for Work and Pensions.

Sometimes the healthcare professional may want to send some information about your medical examination to your local doctor (GP). In that case, Medical Services will write to you and ask if you are happy for them to give your doctor the information.

They will not pass on the information to your doctor if you do not want them to.