Mind you, a day earlier, I got annoyed with a bus driver in my home town but warmed by passengers.
An elderly man went to get off the bus. As he passed my seat I called out to tell him the papers in his pocket were falling out, but he didn't seem to hear me. He got off the bus and three other passengers shouted that the paperwork was on the floor. We shouted to the driver to stop but he wouldn't.
Other passengers said he'd dropped his bus pass when he got on.
I pressed the bell and got off at the next stop, pausing to point out to the driver as I glanced at the papers that it was a hospital appointment letter. I hurried back down the road, but couldn't find the man. I thought maybe I could drop the letter off at his house, but when I looked again, I saw that the appointment was for about half an hour later in an old-age unit, that he would have to do an immediate about turn catching the bus the opposite way to get to it, several stops back in the direction he'd come.
Writing around the date and time suggested confusion. Not changes to the time and date, just someone trying to make sense of time, day, month, year.
I found someone with a smartphone and asked them to phone the hospital and say that if he didn't arrive or arrived late, that was why. I went to the hospital and tried to hand in the letter and to begin with the receptionist didn't quite understand, maybe thinking I'd been sent by him or was a carer or something, and was impatient, but then she realised what I meant and was helpful.
I hope he got to his appointment, and if not, that they sent him a new one.
Again, I was annoyed with the bus driver, but warmed by the other passengers and by the lovely man with the smartphone, who didn't just call the hospital, but checked with me to see if it would maybe be easier for him to take the letter to the hospital than for me, saying which road he lived in.
So stuff the DPAC and Insulate Britain block-the-essential-journey twerps. Most people are kind and care about others so far as they are able.