Re Gold & Silver being counted
it would need to be significant amounts - I mean if you have a pile of jewellery, ropes of gold chains etc, a picky dwp person might ask you to flog them before asking for a crisis grant but I don't think they would count it as capital. Its never said in the forms do you have gold bars (under the bed) its do you own or have any : stocks, shares, PEPS, ISAS's income bonds, capital bonds, government stock, trust funds (except certain ones related to terrorist incidents). then its do you own any property or time shares in the UK or abroad. That's the wee flat in Spain they're asking about - as if you'd winter in Scotland if you'd a flat in Spain >doh<
I know it depends on the person's personality, I have people who are on both sides - one person is scared to spend their money and has built up substantial capital living in property - now getting support to spend this wisely and for their own betterment. Another we have just found out has £125K in capital but routinely phones for food vouchers and wants another benefit check to make sure their award (without the capital) is correct. It was only when they asked the WRO to open a letter from the capital holder (finance company) that they were told they should have declared this - oh I know but its my money not yours. >steam<
Older people often storm away in a huff if you ask them what they have in savings or income as its no ones business but theirs how much income they have. OK so I then tell them that based on their age the state says they need this much, if they have health problems and get PIP/DLA/AA then their "applicable amount" is this figure. I then explain the capital rules and tell them to go and work out if they think they should be due means tested benefits but if they apply the state will ask them for details of all their income.
I also have people who exist on their pension of £80 and refuse to claim pension credit because "someone else needs it more than me" they then complain loudly that they are being shafted but wont claim when helped to. It took me 6 years to wear one person down and now the back money came through I got a panicked message as they had too much money in the bank >crying< >doh<
As for the Social Fund - that was carved up and passed to your local council so its up to the residents in each council to hold their elected members to account how that money is used. Edinburgh said it wouldn't use it for crisis grants but the local folk made so much noise complaining to the councillors that the policy was changed.